Contact Us @

Mad House Media
147A , First Floor , 
Ellora Enclave , 
Dayal Bagh , Agra 

Whatsapp – 9528665688

Email –

Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

100% . Yes , You will recieve the item that is shown in our listings . Thats why we have made sure to upload the real pics and videos of our items to make sure you get the full view of the product from different angles. 

How can I return an item?

We do not offer returns of any item sitewide. However, we do offer replacement policy in case your product has any issues. Please refer to Our Replacement Policy in detail.

Will you restock items indicated as “out of stock?”

"Out Of Stock" items usually carry a notifier box which asks your phone number and name , which is recorded with us . and once we restock the item , an automated message notification is sent to your phone number. If You are interested in an item which is out of stock , we recommend using the notifier feature. 

Where Is My Order ?

Our cut-off time is 11:30 AM. This means all orders after 11:30 AM are dispatched the next working day. Also, we try to ensure that every order is dispatched within 24 Hrs Max. However, the shipping data with the tracking ids are allotted by 4 PM every day. Once the tracking id is issued, you are notified with a WhatsApp message containing the link to track your order.  (This is applicable only if the number provided while placing the order has whatsapp active on it ) 

Information about us